Privacy policy & Support

 

8ºArte Games is a game development and publishing company based in Valencia, Spain (European Union). References to "8ºArte Games", "we", "us" and "our" in this Privacy Policy refer to 8ºArte Games.

Generally, 8ºArte Games does not collects, stores or uses the user’s information in any way, beyond responding to your own emails. However, 8ºArte Games is not responsible for the personally identifiable information customers make public.

Personal information is, generally, information or an opinion relating to an individual which can be used to identify that individual. 8ºArte Games is committed to protecting the privacy and security of its online visitors. This policy statement provides our visitors and players with an overview of the measures we have taken to provide a safe online environment.

8ºArte Games is a company developing and publishing games for game consoles and mobile devices. When customers play games developed by 8ºArte Games, 8ºArte Games may collect certain personal customer information, such as name, email address, phone number, home address, birth date, mobile phone number, credit card information, information from customers profile at SNS and other personal or non-personal information. Non-personal information is non-personally identifiable information such as, but not only technical information about customer's , mobile device , including IP Address , mobile device ID, network Media Access Control address and connection, username, user ID, feature usage, game play statistics, scores and achievements.

8ºArte Games collects non-personal information when customers use on-line products and services and/or play games on by 8ºArte Games' own tools or through third party technologies like server log files, web beacon, cookies, tracking pixels and other technologies to collect and analyze certain types of information, including cookies, IP addresses ( including for purposes of determining customers' approximate geographic location), mobile device ID or other identifiers, browser types, browser language, information passed from customers browser, referring and exit pages and URLs, platform type, the number of clicks, information about customers' media, peripheral hardware, software and/or applications installed on device, domain names and types, landing pages, pages viewed and order of those pages, the date and amount of time spent on particular pages, other Internet and website usage information, game state and the date and time of activity on 8ºArte Games websites or games, information about how customers uses the game , including game metrics and statistics, feature usage and purchase history.

8ºArte Games websites, online or mobile products employ third party ad serving technologies that collect information on 8ºArte Games site and in the context of 8ºArte Games online and mobile products. Third party ad serving technologies may use cookies, clear GIFs, web beacons, tracking pixels or other technologies to collect information as a result of ad serving through 8ºArte Games products or services as well to help track. 8ºArte Games or the third party may log data for the purpose of measuring the effectiveness of advertising campaigns, the data logged for this purpose may include IP address, unique device I.D. information about software, applications and hardware, browser information advertisements served, in game location, length of time an advertisement was visible, web pages and mobile internet sites have been viewed by customer, domain type. The foregoing data may be used and disclosed per this policy and the privacy policy of the company providing the ad serving technology and to other third parties in a form that does not personally identifies the customer.
8ºArte Games collects personal information during customer registration by using Facebook Connect, Twitter or other authentication options to create an account or profile, customer support or technical service request, newsletter subscription, marketing surveys or otherwise through use of 8ºArte Games, games. 8ºArte Games may also receive non-personal data from third parties.

8ºArte Games collects, stores and uses personal and non-personal customers information to provide customers with new products, features, enhancements, special offers, upgrade opportunities , to improve 8ºArte Games' products and services, to troubleshoot technical problems, for authentication purposes, to ensure proper functioning of 8ºArte Games products and services.

8ºArte Games will never share customer's personally identifiable information with third parties without customer's consent. 8ºArte Games may access and disclose personal information in connection with report abuse functions in 8ºArte Games products and services, to enforce legal rights and comply with law or to comply with an order of government entity or other competent authority or when 8ºArte Games has a reason to believe that disclosure is necessary to protect its rights , property, operations users or others who may be harmed or may suffer loss or damage.

To prevent fraudulent activities and behaviours that may negatively affect the experiences of a player, 8ºArte Games is for the prevention of fraud for 8ºArte Games internet presence, during the use of on line products and mobile platforms. Information, that 8ºArte Games customers disclose in any online chatrooms, blogs, message boards, users' profiles or in similar forums on 8ºArte Games sites is considered to be public information. Customers should be aware that any personally identifiable information that is submitted in the course of these public activities can be read, collected or used by other users of these forums.

 

 

Support

admin@8arte.games